Change HP Printer Offline Status to Online in Windows 10

Sometimes you may experience that your HP Printer will act offline even when it is connected properly in Windows 10 system. These errors are generally encountered in network printers, but many home users with a direct connection to their printer have also experienced this problem. You have to use some troubleshooting methods to resolve the HP Printer offline Windows 10 issue.

Why does the HP Printer Offline error occur in Windows 10?

Given below are some of the main causes of your HP Printer to be in Offline state:

  • Slow/unresponsive connection between the computer and the printer.
  • Due to any internal error in the printer.
  • There may be some unfinished print jobs in the queue

How to Get Your Printer Back Online?

Your HP printer can often go to an offline state because of low network connectivity speed between your system and printer. If this issue arises, your printer won’t come again in the online state even after clicking the print button again and again. But when nothing works out and everything remains as is, you need to follow some quick fix to resolve the issue. Given below are some of the best methods to resolve the HP Printer offline Windows 10 issue.

1st Method: Check Printer and Network Connection:

When the HP printer is offline, you should first check the printer and network connection. For this, turn off the printer for 25 to 30 seconds and then restart it again. Check if both ends of the USB cable are properly inserted in the power sockets. If you are using a wireless device, attach a cable to your computer to ensure that there is no problem in your printer.

2nd Method: Use Printer Offline Setting:

The second method to resolve HP printer offline issue in Windows 10 is to close the “Use Printer Offline” setting. Your printer will be unable to print if this setting is enabled. Follow the steps given below to turn off this selection:

  • Press the “Windows + I” keys to open the Settings app in your system and then choose Devices.
  • Click on the Printers & scanners option from the left pane and then choose your printer device. Right-click on your printer device and click on the Open queue option.
  • Now, click on the Printer tab and then uncheck Use Printer Offline option.

3rd Method: Check if you’re using a VPN connection

The HP Printer Offline error will be encountered in you Windows 10 system if you’re using a network printer and VPN. In such a case, it is recommended to disconnect your printer from the VPN and try to access it again. If you have to use VPN and your Printer, then connect the printer directly to your PC with the help of any USB cable.

4th Method: Restart the Print Spooler service

Restarting the Print Spooler Services can also help you to resolve HP Printer offline Windows 10 issue. Follow these steps given below in order to fix the issue:

  • Press Windows Key + R key combination, enter services.msc in the Run prompt, and then press the Enter key.
  • Search for the Print Spooler service from the list, right-click on it, and then choose the Restart option from the menu.

5th Method: Change the printer settings

Changing your default printer settings can also act as troubleshooting tips for HP Printer Offline Windows 10 issue. For this, follow the steps given below:

  • Open Control Panel and then open your Printers window.
  • Identify your default printer and then right-click on it and select the print queue option.
  • If there is any unfinished task in the queue, then remove it from the list.
  • From the queue window, choose your printer and then uncheck the Use Printer Offline.
  • Check your printer’s connection with your computer.
  • Restart your printer and computer

All the above methods will help you to resolve your HP Printer problems in Windows 10. If you are done with all the above methods and the problem still exists, then there might be some hardware-related problem. In such a case, use a different printer or try to use your printer in a different computer.


Source link: https://contactforhelp.com/blog/change-hp-printer-offline-status-to-online-in-windows-10/

Location: United States

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