How to Troubleshoot the HP Printer Connection?


Are you having trouble using your HP printer? Sometimes, while attempting to print, your HP printer not responding to print command error message appears on the screen. This error could occur simply because your printer isn’t turned on or issues with the printer connection. Whether your printer is connected with a Wi-Fi network or with USB, you can follow the troubleshooting tips given below to fix the issue!

How to fix an HP printer WiFi connection?

  • When you give the print command, you may receive a message for the HP printer connect to WiFi.
  • Your computer may not be able to detect the printer over the Wi-Fi connection.
  • In such cases, turn off your printer.
  • Disconnect the power cord from the printer.
  • Turn off your computer/ device you are trying to print from.
  • Reconnect the power cord with the printer.
  • Turn on the printer.
  • Disconnect the power cord from your wireless router.
  • After 10 seconds, reconnect the power cord to the router.
  • Now turn on your computer.
  • Your printer and the network are now ready to make the new connection.

Whenever you troubleshoot a connection to your wireless network, ensure that your printer is connected directly to the wireless network. Wireless extender must not be used.

How to fix an HP printer USB connection?

  • Turn off your computer and the printer.
  • Disconnect the printer USB from the computer.
  • Check for any physical damages to the cable.
  • If there are any damages, replace the cable.
  • If there are no damages, connect the cable to a different USB port.
  • The USB port should be 2.0 or greater.
  • Ensure that the cable is secured at both ports.
  • Turn on the computer and allow the startup process to complete.
  • Turn on the printer.

If there are issues only with the USB connection, your printing command error will be resolved through these steps.

How to fix an HP printer Wired Network connection?

  • Turn off the printer and disconnect the Ethernet cable.
  • Check for any physical damages.
  • Ensure that it is not a phone cable.
  • Connect the cable to a different port in the router.
  • Turn on the printer.
  • Check the printer’s Ethernet port light to confirm the connection.
  • A steady green light indicates proper connection.

If the HP printer not responding to print command error is due to network connection, these troubleshooting steps will resolve it. If the issue persists, you can contact for professional help.


Location: United States

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